Smiling Dietrich's Auto Repair customer sitting in her car

Customer Stories & Reviews

I'm a car guy. I know cars and their mechanical bits very well. If I had the time, I would work on my own car, but since I don't, I come to Dietrich's.

I live no where near this auto shop but when I'm in the area, I make a point of bringing my car. Finding a truthful and honest mechanic is hard and Dietrich's is that rare find.

Dietrich's has repaired issues where other mechanics did little to nothing to resolve. Radiator leak, constant brake problems, that odd tick coming from the engine but only at certain times, Dietrich's nailed them the first time and that is what I want in a mechanic. They can sometimes take little longer than other mechanics, but you know you are getting the job thoroughly investigated without the up-sell on repairs you don't need.

I wish there were more solid mechanics like this place.


— Google User Review

I have been taking my cars to Deitrich's Auto Repair for many years. From the start I found Tom Deitrich and his crew to be honest, fair, responsive, and prompt. Tom would listen to my concerns, give his findings, and then call me later when they knew what the problem was and suggested how to proceed, always waiting for me to give the OK before starting the work. I trust Tom implicitly and highly recommend him. His prices are reasonable and you can trust him to keep your vehicle in good shape.


— Google User Review

I like Tom Dietrich. He's honest and does good with for a fair price


— Google User Review

Great mechanic in Southampton. Tom is nice and straightforward. Have used him for years and will continue to do so!


— Google User Review

great service, was able to make an appointment in a short period of time. very friendly


— Google User Review

Dietrich's

.My experience with Dietrich's has shown me that they go the extra mile through personalized and professional involvement. They perform quickly, accurately and honestly.


— Google User Review

Most Trusted Auto Repair Shop in Southampton. Tom's shop has worked on both mine and my wife's BMW's (15+yrs) as well as all my childrens autos, which are all used auto's and much older. He keeps them all running right and safe. The prices are the most competitive you will find anywhere. I have never had any problems with any of his repair work, ever. The job is always done right and on time at the right price. You can't go wrong @ Dietrich's Auto Repair.


— Google User Review

I am always confident of the diagnostics done by Dietrich's mechanics. The work is done expertly and promptly after I give the go-ahead. Whether you've got a new car or an older one you're trying to keep on the road, Dietrich's is the place to go. And the rates are reasonable. I highly recommend. A+++


— Facebook User Review

Tom Dietrich has always been an excellent mechanic but more importantly to me he is honest and that is why I continually return and recommend his shop to my friends.


— Google User Review

Couldn't ask for better.


— Google User Review

Very competent


— Google User Review

I've been using Dietrich's for about six years now, and they've always been fairly priced and honest. I felt I should leave a positive review where credit is due.


— Google User Review

Had some issues with my car driving out to Southampton from NYC. Called another shop that couldn't take the car for at least a week. Tried Dietrich's and they were so helpful. Left the car that evening and they had it fixed in a few days (once the part arrived). Highly recommend!


— Yelp User Review

I needed new rims for an old car. Tom searched around to get me the best deal for price and look. Not many repair shops go the extra mile like that. He's great


— Google User Review

Solid, knowledgeable, timely auto repair. Straight shooters.


— Google User Review

Professional on the phone and in person. Quick and courteous. Wonderful experience.


— Google User Review

I always take my car to this shop and they have never disappointed me. Very fast service and they can get your parts in a hurry! Keep it up guys!


— Google User Review

Great and fast service


— Google User Review

Friendly and competent


— Google User Review

Went to Dietrich's for car inspection. Service was prompt; the car was inspected and approved in about 20 minutes. I've always had battery issues with my vintage Mercedes and, true to form, I need another battery, which I'm having Dietrich's install instead of taking the car to Mercedes Southampton and paying much more.


— Yelp User Review

Excellent auto repair shop at a very good price


— Google User Review

Great guys and service.

— Google Review

Down to earth people. They were thorough and fair for my NYS inspection. I've known the business for 10+ years, but used them for the first time this week. They were referred for me to use with only positive things to say about their service

— Google Review

Dietrich's provides outstanding service all the time. No matter what type of car, they can service it. Fast, honest and reliable.

— Google User Review

Highly recommend!!! These guys are genuine human beings and will fix your vehicular at a reasonable rate. We live in our sprinter van full time while we travel and play music on the road. We broke down in Sag Harbor and they got us in to the shop the next day and fixed our rig so we could be back on the road that very same evening. These guys are angels!

— Google User Review

Woke up in the Hamptons after driving all day the previous day . Truck would not start. Called triple A for towing and garage recommendations. Dietrich took the truck even though they were slammed but understood I was out of town. Diagnosed fuel pump. Needed truck in two days to return home. Changed fuel pump to find out it was the fuel pump driver. No charge for pump work and had the driver done in time for me to complete my trip at a lesser charge. Honesty and integrity old school way 👍👍👍👍👍👍👍

— Google User Review

Great communication and super transparent!!!

— Google User Review